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FireSign 4.1 Preview – Working with Segments

February 6, 2012

The FireSign 4.1 release is incredibly close and we have reached the final installment in our “sneak peek” blog series.  If you have been following along, you have probably noticed a reoccurring theme of how the new version of FireSign is designed to be an even more efficient and intuitive platform for managing digital signage and touchscreen applications. This week, that theme continues as we explore enhancements to working with content Segments in FireSign 4.1.

Directly Access Segments From the Home Page

If you recall our previous post on the redesigned Home Page, we discussed a few changes that make it easier to access your Segments. The “At a Glance” section has been expanded, and a new “Player Status” table has been added to show the currently playing Segment. Both sections provide links that take you directly to the Segment detail page where you can begin editing the respective Segment.

Home Screen_Segments

Create New Segments in Fewer Clicks
New Segment SS

The new features in FireSign 4.1 also simplify the process of creating new Segments. When creating a new Segment, FireSign will filter the extensive list of possible screen resolutions to only those compatible with the FireSign Application editor you have chosen. This handy features saves you time and takes the guesswork out of remembering any application-specific resolution requirements. The final step in creating a new Segment is to click the “Add” button. This button is now programmed to immediately launch the application editor using the settings you have just entered.

Streamline the Workflow Process

Many of our customers are already utilizing the existing workflow features in FireSign. The workflow setting allows them to assign user permissions for creating, modifying and approving Segments or Schedules. In a workflow scenario, a completed Segment must be reviewed and approved by a designate user before that Segment can be displayed on-screen. As you can imagine, this feature is useful for collaborating with multiple content creators, while maintaining a final review process.

Once a Segment is completed, FireSign has the ability to generate an email notification to a user with approval authority. As part of the FireSign 4.1 upgrades, these emails are now formatted in HTML and include a direct link to approve the relevant Segment. Once inside FireSign, Segment approvers will also find a new section at the top of the Segments Screen. This section lists all the Segments that need approval within the current project. In addition, any user may quickly scan the list of Segments to find “Approved” Segments in green and “Pending Approval” Segments in red.

Segments Page_D2

Another small but useful enhancement appears at the bottom of the Segments Screen. We have re-arranged and grouped the action buttons by function. On the left, “New” and “Import” are grouped together for working with new Segments. The buttons in the middle are used to manage existing Segments. And finally, the “Delete” action button has been moved to the end. This arrangement and spacing is designed to help reduce those mistaken clicks that we all commit from time to time.

As you can see, we have put a lot of time and thought into understanding how our customers create and manage their digital signage and touchscreen content within FireSign. We look forward to learning how customers utilize the new enhancements coming to FireSign. Stay tuned for an announcement regarding the official FireSign 4.1 release date.

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FireSign 4.1 Preview – Media in the Cloud

January 30, 2012

The release of FireSign 4.1 is drawing closer, and we are eager for our customers to try out all the user interface and system management enhancements we have developed. Until the official release date, we are offering a preview of these new features on our blog. See the first two previews here and here.

This week, we’ll take a look at the updated Media Screen in FireSign 4.1. Once again, our designers and programmers have looked for ways to make this page more streamlined and intuitive.

MediaScreen_Full
The most noticeable change on the Media Screen is the addition of a media tag cloud. This element is a visual representation of the descriptive tags you have applied to your image, audio and video assets. The media tags are sized based on the number of assets associated with each tag. Now you can easily see your most commonly used tags and quickly filter your media library by clicking on any tag in the cloud.

Tag-Cloud-D3

We have also improved the preview options for your individual media assets. A new magnifying glass icon appears next to the name of each item in your media list. Clicking this icon opens the media item in a new browser window.

MediaZoomOn the media item detail page, we have also corrected the quick preview window to display a perfectly proportioned thumbnail of the media asset.

As with all the updates in FireSign 4.1, the Media Screen enhancements are designed to make it easier and more efficient to manage the content on your digital signage and touchscreen kiosks. Check back next week as we explore the improvements for creating and managing your FireSign playback Segments. If you have any questions as we get closer to the release date, feel free to contact our support team.

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FireSign 4.1 Preview – A New Screen to Call Home

January 20, 2012

Throughout the year we gather customer feedback during sales demonstrations and technical support calls. Periodically, we review the ideas we have collected, and we incorporate many of them into the FireSign digital signage platform. This winter, we will release FireSign version 4.1 featuring a new administrative Home Screen designed with some of the most commonly requested features.

When you access your FireSign 4.1 Hosted account via the new Login Screen, your browser will display the administrative portal for remotely managing your digital signage and touchscreen applications. The first thing FireSign customers will notice is that the center of the page is now dedicated to an expanded view of Media Items, Segments and Schedules.

FS 4.1 Home Screen D3 copy

Media thumbnails are now properly proportioned, and Segments are identified by the FireSign Application being used. For the first time, Schedules also get a thumbnail preview. Within each Schedule thumbnail, a red line denotes the current time. These thumbnails are a handy way to confirm that you have content scheduled throughout the day.

FS 4.1 Schedule 2 copy

The Home Screen also has a new Player Status table that identifies all the Players associated with your current FireSign project. This table lists the status of each Player along with the playback Schedule assigned to that Player. Players that are running as normal appear in green, and any Players that have been taken offline appear in red. In addition, there is a field that identifies which content Segment is currently playing on screen. This table makes it quick and easy to confirm that your system is performing exactly as you planned—without visiting each screen location. From this table, you may click the Player, Schedule or Segment name to immediately jump into editing the settings for each of these items.

FS 4.1 Player Status

All in all, the FireSign 4.1 Home Screen brings you more comprehensive information and helps you manage your digital signage system in fewer clicks. Stay tuned for the official release date, and check back next week for a sneak peek at the updated Media Screen. Until then, feel free to direct any questions to our support team.

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FireSign 4.1 Preview – Login Screen

January 13, 2012

For the past six months, we’ve been hard at work on a new version of FireSign. Later this winter, we will release FireSign 4.1 with a host of new features designed to make creating and managing your digital signage and interactive content faster and easier. As we prepare for the official release, we are giving our blog readers a special sneak peek at some of the new features that will be introduced in FireSign 4.1. This week, we take from the top with a tour of the new Login Screen.

In FireSign 4.1, the Login Screen is redesigned with links and information that connect you to important FireSign announcements and support resources.

blog_login screens

Each time you access your FireSign account, the box to the right of the login form will provide you with the latest news and announcements from the team at FireSign. In the example below, you can see a reminder about our weekly maintenance schedule.

LoginScreen

Across the bottom of the Login Screen, we are adding useful links to our support resources. The first link will take you directly to our reference documentation. There you will find detailed explanations of FireSign’s specific features and applications. The next link points you to our library of training videos. Our training site contains more than 50 videos that walk you through every aspect of creating and scheduling content on your FireSign digital signage network. The third and final link opens the FireSign support web page. On this page, you will find documentation on known issues and an option for submitting a support ticket.

Next week, we’ll log into FireSign 4.1 to explore the all-new Home Screen. If you have questions along the way, feel free to reach out to our support team.

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Two FireSign Applications Get Diacritics

August 29, 2011

DiacriticMessageThe fonts embedded in FireSign Gallery and FireSign Jukebox have been updated to include diacritic marks such as cedillas, tildes, circumflexes, or macrons. These font sets are immediately available to Hosted customers who wish to build interactive exhibits featuring photos of architectural façades or films by Georges Méliès. Are you planning a touchscreen interactive that needs diacritics? Répondez s’il vous plait.

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ALA Bound: We Can’t Wait To Meet You! (Booth 3623)

June 17, 2011

Next week, we will head to the 2011 American Library Association’s Annual Conference in New Orleans.  For this year’s show, we are excited to debut one of our newest digital signage applications: FireSign Event Connector.  With the introduction of this new application, FireSign is the only digital sign platform that works directly with Evanced Events to automatically showcase your library’s event programming. Watch the animation below to learn more.

If you are attending the ALA conference, be sure to swing by booth 3623 for more information on how the FireSign Event Connector Application can help your library increase patron awareness and participation. While you are there, you will also want to ask us about our recent work for our friends at the Vanderbilt Central Library.

We look forward to seeing you in New Orleans!

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FireSign System Updates – Spring 2011

May 13, 2011
Introducing 3 New Features to Help You Communicate
Faster and More Effectively
Create passive messages faster than ever before.
We’ve expanded our library of applications to include two exciting new tools for creating passive digital signage segments. These apps are included free with your FireSign account.*
spring2011updates_newapps
spring2011updates_handicap
Reach more visitors by being more reachable.
Five of our touchscreen applications now include an elegant Accessible Navigation option to help accommodate your visitors with limited reach.*
Train and re-train to your heart’s content.
Our new online training website offers more than 50 video tutorials for your current and future staff to learn all the ins and outs of communicating with your visitors through FireSign.
(Current customers may access FireSign support resources by using the “Login” link in the header.)
spring2011updates_trainlaptop2
*Standalone server installations must be upgraded to access these features.
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FireSign Application Updates

March 30, 2011

App_Updates_March2011

New features are now available in the following FireSign Touchscreen Applications:

Updated features include:

  • An attract loop builder for creating your own looping animations from images in the media library.
  • The ability to change the order of items in a list.
  • An option for accessible navigation that makes your interactives available to visitors with limited reach.
  • Improved functionality for the location description in FireSign Event Finder.
  • Enhanced layering that makes it easier to edit, select and delete items in FireSign Interactive Guide.

For an overview of these new features, please download the following PDF:
FireSign Application Updates – March 30 2011 (375kb)

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Creating a Consistent Audio Experience

March 4, 2011
FireSign_Matinee_CMHoF Our VP of Technology, Chris Lee, recently shared his expertise with Commercial Integrator magazine. Click here to read the full article where Chris discusses the audio aspects of the interactive exhibits at the Country Music Hall of Fame® and Museum.
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6 Digital Signage Lessons from High School

November 12, 2010
Photo by Infrogmation of New Orleans

Photo by Infrogmation of New Orleans

With the school year well under way, we’ve been reliving our high school memories and contemplating the age-old quest to be one of the popular kids. Here are six lessons from the in-crowd that can help the rest of us create more effective digital signage. Get started now, and you just might have a shot at those coveted king and queen nominations next spring.

1.  Keep your social calendar full. Let’s get this party started! It’s no coincidence that schedule information is the most common content shared on FireSign digital signage. That’s why we’re making it easy to enter your events directly into FireSign with upcoming applications like FireSign Bulletin Board, or we can help you connect to your existing event management software (such as WhippleHill, Evanced and more). Keep your calendar up-to-date and make sure folks know what’s on the horizon.

2.  See and be seen. Build your entourage by telling visitors about all the places where they can find you. Invite visitors and patrons to sign up for your email newsletter, join your fan page on Facebook, connect with you on LinkedIn, or follow you on Twitter. The key is to integrate your digital signage with your other communication channels.

3.  Share the love (and the spotlight). The most popular kids (err, brands) know that it’s not all about them. So introduce visitors and patrons to your biggest fans. (Incidentally, FireSign is the perfect place to feature your most valuable customers, donors or sponsors.) Your fans will appreciate the recognition, and you’ll build a stronger network by connecting people in your shared community.

4.  Offer a shoulder to lean on. Reassure your visitors and patrons that you’ll be there when they need you. Direct visitors to seek personal attention by guiding them to service counters and reference desks. Using FireSign digital signage to facilitate a personal conversation is a sure-fire way to get you nominated as  “most likely to succeed.”

5.  Lighten up and be yourself. Who doesn’t want to be the big man on campus? Naturally you want to craft effective, professional messages that reflect your organization’s brand standards. But don’t shy away from revealing a little about yourself and your staff. Share stories about your organization’s culture and personality. Remember, if you can find a way to make their time more enjoyable or entertaining, your visitors will be more likely to keep hanging out with you.

6.  Dress to impress. Hey, you’ve earned that Varsity jacket, so wear it with pride. Of course, you’ll want to maintain your brand standards, but you’ll look the part if you stay on top of the current color and design trends. Oh and those templates and generic stock art, they won’t help improve your street cred. That’s so 1990 anyway.

Well, class, there’s the bell. Don’t forget your homework assignment—create digital signage communications that rock! Next time we meet we’ll tackle how to apply a few e-learning tricks to your touchscreen content.

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